Warning: include(includes/header-da-main.php): Failed to open stream: No such file or directory in /customers/3/9/c/internationalcommunication.dk/httpd.www/en/general-terms-and-conditions.php on line 5 Warning: include(): Failed opening 'includes/header-da-main.php' for inclusion (include_path='.:/usr/share/php') in /customers/3/9/c/internationalcommunication.dk/httpd.www/en/general-terms-and-conditions.php on line 5

General Terms and Conditions

Opdateret den: 2024-02-16

The following general terms and conditions, applicable to International Communication A/S (hereinafter referred to as "IC"), CVR: 36023163, constitute the binding basis for all purchases made by consumers and companies (hereinafter referred to as "customers") at IC.

Contractual Basis

The contractual basis is all types of courses provided by International Communication A/S. A list of courses provided can be found here www.internationalcommunication.dk

Course Confirmation

International Communication A/S forwards a course confirmation letter for each agreed course. The course confirmation letter describes the course content, length, and price. Once the contact person has accepted the course confirmation in writing, the course may commence.


Cancellation of individual lessons by the participant must be made no later than 14:00 on the last working day before the lessons are scheduled.> In case of late cancellation by the customer, the scheduled lessons will be charged.

Course objectives

IC is not responsible if the customer does not achieve a certain level or end goal.

Course Completion

The courses must be completed no later than 18 months after course start. International Communication A/S does not refund any money for lessons that have not been conducted.


At the start of a service, an instructor is assigned for the entire course. In the event of unforeseen circumstances, the instructor may be replaced. The customer will not be entitled to cancel the purchase as a result of such changes.


There are no refunds for pre-paid training materials received by the customer.

Transfer of Courses

Courses may be transferred to other students or other languages, if necessary. There will be an additional charge of DKK 500.00 excluding VAT in case materials need to be purchased.

Course Conclusion

At the end of the course, IC issues an official course certificate, which includes the instructor's assessment of the customer. This assessment is based on the internationally recognised CEFR scale.


Instructors and translators from International Communication A/S are under an obligation to maintain confidentiality with regards to everything they may learn when performing their duties, unless such information must be brought to the attention of a third party due to the nature of the situation. This obligation to maintain confidentiality also applies after the course has been completed.

Terms of Payment:

Fees must be paid prior to course start unless otherwise agreed. All prices are ex VAT. However, please note that courses for private persons are exempt from VAT.

Right of cancellation

The customer has the right to cancel their purchase within a period of 14 days from the date of purchase. This only applies to consumers and does not apply to companies. To exercise the right of cancellation, the customer must inform IC in an email to info@intcom.dk or to the associated consultant and receive a written confirmation in response. If the service has already been put into use, the right of cancellation lapses.


IC's services are charged at the prices specified in the written information sent to the customer. The prices are exclusive of VAT for companies. IC reserves the right to change prices without prior notice, however, such changes will not affect the offers already sent.

Online participation

The customer is personally responsible for being able to fulfil the technical requirements necessary to participate virtually. Any costs incurred are the sole responsibility of the customer.

Warning: include(includes/footer-da.php): Failed to open stream: No such file or directory in /customers/3/9/c/internationalcommunication.dk/httpd.www/en/general-terms-and-conditions.php on line 139 Warning: include(): Failed opening 'includes/footer-da.php' for inclusion (include_path='.:/usr/share/php') in /customers/3/9/c/internationalcommunication.dk/httpd.www/en/general-terms-and-conditions.php on line 139